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About the Role
Monks is hiring for a Senior Account Executive.
In this role, you will provide essential support to our team in delivering high-quality retainer services for one of the leading sports brands. In this role, you will primarily assist the Account Manager/ Account Director/ Business Leads in ensuring the smooth and efficient delivery of services. You’ll collaborate with both clients and internal teams to maintain consistent communication and help manage brand assets, reporting, and administrative tasks.
Responsibilities:
- Client Communication: Act as the main point of contact for clients, ensuring smooth communication and addressing any issues promptly.
- Internal Team Coordination: Work closely with internal teams, especially content creation, to ensure all deliverables are on track and in line with client expectations.
- Brand Asset Management: Download, store, and manage brand assets efficiently, ensuring they are filed properly in the company drive and easily accessible for the team.
- Reporting and Administrative Support: Assist the team with preparing reports and performing various administrative tasks to ensure projects stay on schedule and meet the established KPIs.
- Adaptability and Problem Solving: Be proactive and adaptable, responding quickly to changes and delivering under pressure to meet team goals and deadlines.
- Sports Brand Understanding: Use your knowledge of the sports industry to ensure that the tone and manner of the brand are reflected in all communications and deliverables.
About You
The Essentials:
- Strong communication skills in both Chinese and English, with the ability to interact with clients and internal teams effectively.
- Ability to react quickly to changes and handle a reasonable level of pressure while keeping projects on track.
- Results-driven, with the ability to deliver high-quality work while meeting team KPIs.
- A deep understanding of the sports industry, with the ability to grasp the tone and manner of the brand.
- Education: University graduate or above.
Not a must, but a plus:
- Prior experience working in the advertising industry and handling client-facing roles (internship experience is also considered).
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
