Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
C360.Monks is a trusted Salesforce Consulting Partner and MuleSoft Partner, helping organizations grow faster and create deeper customer connections. Our certified experts have decades of experience and are highly skilled in delivering business solutions leveraging Salesforce Core, Marketing Cloud and MuleSoft.
Clients who choose C360.Monks include some of the nation's most reputable brands, as well as fast growing startups. We're focused on business outcomes and moving the needle faster for our customers.
Role Overview
The role of Salesforce Marketing Cloud Consultant will be responsible for building and leading our Salesforce Marketing Cloud practice, assisting sales and project management to ensure customer success. This role will work closely with Salesforce and Media.Monk's other business channels helping to educate members, share expertise, and be instrumental in helping to grow the Salesforce Marketing Cloud practice. The ideal candidate will have experience coming up through the practitioner and consultant ranks, executing email marketing campaigns and an understanding of data integration into/out of Email Service Providers (ESP) as well as have strong presentation and interpersonal skills.
Skills and Experience Required
- Salesforce certified with a minimum of 3 years of experience in SFMC implementations.
- Lead the capability which is responsible for the implementation of SFDC Marketing Cloud services including Journey Builder, Audience, Email, Social Studios or equivalent services. Expertise in Evergage or Pardot a plus.
- Support Sales in partnership with Salesforce on new business opportunities
- Work closely with Analytics and Data teams to provide a best in class SF and Google integration services which leverage the best that both platforms can offer for the Advertiser/Marketer
- Lead complex targeting and personalization strategies, utilizing informed data points to develop advanced segmentation decisions
- Collaborate with other business channels to devise appropriate cross-channel efforts and communication streams
- Proactively research and identify opportunities to further drive revenue through customer campaigns and improve marketing efficiencies
- Someone that wants to grow and get to the next level.
- Demonstrable experience in email/customer marketing, CRM, analytics or equivalent
- Cross -channel business acumen
- Passionate about leveraging data to achieve business outcomes
- Highly proficient with marketing technologies (specifically campaign management, data management platforms); general knowledge of HTML
Core Competencies and Attributes
- Excellent customer service/people skills
- Communicate effectively both verbal/written
- Ability to work flexible/ various shifts
- Possess/maintain analytical/problem-solving skills
- Exercises substantial latitude in determining objectives and approaches to critical assignments.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
