Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).
Marketing Cloud Consultant
About the opportunity:
As a Marketing Cloud Consultant, you will leverage Salesforce’s Marketing Cloud solutions to drive impactful marketing strategies and implementations for our diverse clients. You will play a pivotal role in managing client projects, utilizing your expertise to optimize marketing automation processes and enhance campaign performance. Your responsibilities will include overseeing the technical setup of the Marketing Cloud platform, guiding clients through best practices, and collaborating closely with cross-functional teams to deliver exceptional marketing solutions.
What you’ll do:
- Lead implementations of Salesforce Marketing Cloud, ensuring best practices are followed.
- Conduct detailed requirements gathering and facilitate discovery workshops with clients to identify marketing automation needs.
- Train clients on Marketing Cloud best practices, configurations, and functionalities.
- Oversee the build and optimization of emails, campaigns, journeys, lists, automations, forms, landing pages, and data extensions.
- Manage small to mid-sized projects, ensuring timely delivery and high-quality outcomes.
- Develop and execute comprehensive CRM marketing strategies, focusing on lifecycle journey automation to enhance customer engagement.
- Implement Test & Learn processes to continuously optimize campaign performance and client satisfaction through data-driven insights.
- Collaborate with IT and Business Systems teams for seamless platform integration with CMS, CRM, social media, etc.
- Analyze campaign performance data and provide actionable insights and recommendations to clients and stakeholders.
- Ensure continuous learning by staying updated on the latest Marketing Cloud developments and features.
What we need from you:
- Bachelor’s degree in Marketing, Business, or a related field.
- 3+ years of hands-on experience with Salesforce Marketing Cloud, especially in Strategy, Account Engagement, and Implementation.
- Proven experience in developing and executing email marketing and digital engagement strategies for B2B and/or B2C clients.
- Strong understanding of HTML/CSS/AMPscript/SQL; ability to troubleshoot and optimize technical implementations.
- Excellent project management skills, capable of delivering multiple campaigns in a fast-paced environment.
- Strong analytical skills to report digital metrics effectively to stakeholders and clients.
- Exceptional communication skills, capable of bridging the gap between technical and non-technical stakeholders.
- Keen attention to detail and strong problem-solving capabilities.
- Ability to thrive in a dynamic and agile work environment with a collaborative team spirit.
Preferred Certifications
- Salesforce Certified Marketing Cloud Associate
- Salesforce Certified Marketing Cloud Administrator
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Sales Cloud Administrator
- Salesforce Certified Data Cloud Consultant
Benefits:
- Competitive salary and benefits package, salary will be dependent on the years of experience and skillset
- Choose your preferred laptop - Windows or Mac
- Professional development opportunities and ongoing training.
- Collaborative and supportive work environment.
- Opportunities for career growth and advancement.
If you are passionate about driving client success through Marketing Cloud solutions and possess the skills and experience outlined above, we encourage you to apply and become a valuable member of our team dedicated to client engagement and satisfaction.
We are a Google, Slack, Jira and Salesforce technology house for our preferred applications, but are flexible with our clients if they use other platforms.
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About Monks
Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.
Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
